Go to Saphe
My Saphe is paired but will not connect
If you experience your Saphe has worked before, but suddenly won't connect, there's a few different things we can do.
If your Saphe Drive Pro loses connection, you can:
Make sure BlueTooth is turned on
Turn off/on the Saphe
Restart your phone
Restart your Saphe by holding down the red button for 15-20 seconds
Forget Saphe under devices, and connect to it as new
Update your Saphe. Learn how here: Update Saphe Drive Pro
If your Saphe Drive Mini loses connection, you can:
Make sure BlueTooth is turned on
Turn off/on the Saphe
Restart your phone
Restart your Saphe by holding down the red button for 15-20 seconds
Forget Saphe under devices, and connect to it as new
Update your Saphe. Learn how here: Update Saphe Drive Mini
If your Saphe Drive loses connection, you can:
Make sure BlueTooth is turned on
Turn off/on the Saphe
Restart your phone
Restart you Saphe by holding down the round button for about 20 seconds
Forget the Saphe under devices and connect to it as new
Charge it for 6-8 hours and restart the Saphe after
If your Saphe MC loses connection, you can:
Make sure BlueTooth is turned on
Turn off/on the Saphe
Restart your phone
Restart your Saphe by taking out the battery and putting it back in
Forget Saphe under devices, and connect to it as new
If it has been awhile since you changed the battery, try changing it. You do it like this: Battery and battery change
If your Saphe One+ loses connection, you can:
Make sure BlueTooth is turned on
Turn off/on the Saphe
Restart your phone
Restart your Saphe by taking out the battery and putting it back in
Forget Saphe under devices, and connect to it as new
If it has been awhile since you changed the battery, try changing it. You do it like this: Battery and battery change
If your Saphe One loses connection, you can:
Make sure BlueTooth is turned on
Turn off/on the Saphe
Restart your phone
Restart your Saphe by taking out the battery and putting it back in
Forget Saphe under devices, and connect to it as new
If it has been awhile since you changed the battery, try changing it. You do it like this: Battery and battery change
