If you have any questions or issues that have not been answered or solved by using one of our articles, please contact Saphe support.


You can contact us by clicking the "New Support Ticket" button above this article or write an e-mail to support@saphe.dk.


In case of technical problems

When addressing a technical issue, we will most often inquire about:

  • What problem you are experiencing and how you are experiencing the problem: what do you see on screen? What's on the phone, etc.?
  • Which Saphe traffic alarm are you using?
  • Which phone do you use?
  • What have you attempted in order to solve the problem?


We ask these question to find out where the error is and what opportunities we have to correct it.